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Try turning off these apps and downloading your TV show or movie again. If you are storing your downloaded titles to your SD card and can no longer find them, visit I can't store downloads on my SD card on my Android. We're looking into this problem.

To help us investigate, please contact Netflix Customer Service. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information. You can change your cookie preferences.

Change your cookie preferences. Help Center. Back to Help Home. When trying to download the Netflix app, this message may appear on your Android device: This app is not compatible with your device.

You must be using a device running an Android version between 4. Rooted or uncertified Android devices can't download the Netflix app from the Play Store and Netflix may not work properly.

Here's what you need to know about Share With You feature. Leaving your credit card information stored in a browser can make you vulnerable. Here's how you can remove saved cards from your iPhone. However, this should fix the problem and after you do this, Netflix should run smoothly and without any issues. You can delete Netflix from your device and install it again. Go to Play Store and download Netflix again. These solutions are the most effective ones and they worked for the majority of people who had issues with Netflix.

We hope the app runs smoothly without any problems now and that you enjoy watching your favorite movies and TV shows again! This website uses cookies so that we can provide you with the best user experience possible.